CELEBRATE RESPONSIBLY WITH US THIS CHRISTMAS
We delighted to announce that we are reopening this December so we can do what we do best , & that looking after you!
In line with safety guidelines we are accepting dining bookings only, for groups no larger than 6 guests from one household inside, and mixed households on our terrace.
We have made all the necessary safety changes to ensure our colleagues & guest safety. There are very clear guidelines for you to follow from arriving.
You will be warmly greeted at the front door by a host who will ensure you are wearing a face covering, they will take your temperature, ask you to Track & Trace via the NHS app, sanitise your hands & then you’ll be seated. It is an adjustment for all of us but we have worked hard to make this the best experience one can offer given the challenges.
We can't wait to see you again. Thank you
Please see below for our guidance notes for your comfort:
In line with safety guidelines we are accepting dining bookings only, for groups no larger than 6 guests from one household inside, and mixed households on our terrace.
We have made all the necessary safety changes to ensure our colleagues & guest safety. There are very clear guidelines for you to follow from arriving.
You will be warmly greeted at the front door by a host who will ensure you are wearing a face covering, they will take your temperature, ask you to Track & Trace via the NHS app, sanitise your hands & then you’ll be seated. It is an adjustment for all of us but we have worked hard to make this the best experience one can offer given the challenges.
We can't wait to see you again. Thank you
Please see below for our guidance notes for your comfort:
Health Checks
Our team members, when returning back to work, complete a training programme of how to operate during Covid conditions. They have all completed a mandatory health screening assessment, management also operates daily health declaration process completed to ensure our colleagues are symptom free and fit to work. Any valued colleague that may be showing symptoms will be immediately sent home and required to self-isolate for the 14 days period.
Team Training
All our teams have been briefed and trained in our new enhanced cleaning procedures, heightened levels of responsibilities are stressed for both other colleagues and guests.
Cleaning & Sanitising
High risk contact points and surfaces will be deep cleaned every 20 minutes. Automatic hand sanitiser stations are available throughout all our businesses and we request you use them when you enter the building and at any point during you time with us. Colleagues will be hand washing for a minimum of 20 seconds every 20 minutes.
Personal Protection
Personal protective equipment is provided for necessary tasks and in use in accordance with government guidelines. Perspex screens have been installed in several locations where possible for additional protection for you and our teams.
Social Distancing
We have taken all reasonable steps to maintain a safe and social distance. We will be promoting a directional flow for guests and staff, some of which will involve a ‘one-way’ direction that will be clearly marked. We ask that everyone observe these. In our restaurant we have reduced seating capacity and we have also moved away from vertical drinking to ensure the safety of our guests.
In brief you will be as safe as you can be in The Cricketers on the green/The Crown/The Hare and Hounds and we take these responsibilities very seriously.
We thank you for all of your support and our colleagues are very excited to open the doors again and welcome you back safely. It only leaves us to say a massive thank you for everyone who has supported us during this difficult period, and here’s to the future.
Kindest regards Team Grosvenor
In brief you will be as safe as you can be in The Cricketers on the green/The Crown/The Hare and Hounds and we take these responsibilities very seriously.
We thank you for all of your support and our colleagues are very excited to open the doors again and welcome you back safely. It only leaves us to say a massive thank you for everyone who has supported us during this difficult period, and here’s to the future.
Kindest regards Team Grosvenor